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Sterna Clothing Cookie Policy

This is the Cookie Policy for using the Sterna Clothing Ltd website and services, accessible from https://www.sterna-clothing.com.

What Are Cookies

As is common practice with most professional websites, this site uses cookies, tiny files downloaded to your computer, to improve your experience. This page describes what data they gather, how we use them, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored; however, this may downgrade or “break” certain elements of the site’s functionality.

How We Use Cookies

We use cookies for various reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are unsure whether you need them or not in case they are used to provide a service you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies usually results in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

The Cookies We Set

We use the following cookies to provide you with the most personalised experience possible.

  • Account-related cookies

If you create an account with us, we will use cookies to manage the signup process and general administration. These cookies will usually be deleted when you log out; however, in some cases, they may remain afterwards to remember your site preferences when you log out.

  • Login-related cookies

We use cookies when you are logged in to remember this fact. These cookies prevent you from having to log in every time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.

  • Email newsletters-related cookies

This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered and whether to show certain notifications that might only be valid to subscribed/unsubscribed users.

  • Orders processing related cookies

This site offers e-commerce or payment facilities, and some cookies are essential to ensure that your order is remembered between pages so we can process it properly.

  • Surveys-related cookies

From time to time, we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or provide accurate results after you change pages.

  • Forms-related cookies

When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.

  • Site preferences cookies

To provide you with a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page affected by your preferences.

Third-party Cookies

In some exceptional cases, we also use cookies provided by trusted third parties—the following section details which third-party cookies you might encounter on this site.

  • This site uses Google Analytics, one of the most widespread and trusted analytics solutions on the web. It helps us understand how you use the site and ways that we can improve your experience. These cookies may track how long you spend on the site and the pages you visit so we can continue producing engaging content.
    For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third-party analytics are used to track and measure the usage of this site so that we can continue to produce engaging content. These cookies may track how long you spend on the site or pages you visit, which helps us understand how we can improve the site for you.
  • From time to time, we test new features and make subtle changes to how the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience on the site whilst ensuring we understand which optimisations our users appreciate the most.
  • As we sell products, it's important for us to understand statistics about how many visitors to our site actually make a purchase. As such, this is the kind of data that these cookies will track. It is important to you as it means we can accurately make business predictions to monitor our advertising and product costs to ensure the best possible price.
  • The Google AdSense service we use to advertise uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times a given ad is shown to you.
    For more information on Google AdSense, see the official Google AdSense privacy FAQ.
  • We use adverts to offset the costs of running this site and provide funding for further development. The behavioural advertising cookies used by this site are designed to ensure that we provide you with the most relevant adverts where possible by anonymously tracking your interests and presenting similar things that may be of interest.
  • Several partners advertise on our behalf, and affiliate tracking cookies simply allow us to see if our customers have come to the site through one of our partner sites so that we can credit them appropriately and, where applicable, allow our affiliate partners to provide any bonus that they may provide you for making a purchase.
  • We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work, the following social media sites, including X, Facebook, WhatsApp, Pinterest, Instagram, Google, TikTok, LinkedIn, and YouTube, will set cookies through our site, which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.

Shopify Merchant Store Front Cookies

This website is powered by Shopify and must use cookies to function properly and provide a seamless experience for our customers.

Cookies Necessary for the Functioning of the Store

NAME

FUNCTION

DURATION

_ab

Used in connection with access to admin.

2y

_customer_account_shop_sessions

Used in combination with the _secure_account_session_id cookie to track a user's session for new customer accounts

30d

_secure_account_session_id

Used to track a user's session for new customer accounts

30d

_secure_session_id

Used to track a user's session through the multi-step checkout process and keep their order, payment and shipping details connected.

24h

_shopify_country

For shops where pricing currency/country set from GeoIP, that cookie stores the country we've detected. This cookie helps avoid doing GeoIP lookups after the first request.

session

_shopify_m

Used for managing customer privacy settings.

1y

_shopify_tm

Used for managing customer privacy settings.

30min

_shopify_tw

Used for managing customer privacy settings.

2w

_storefront_u

Used to facilitate updating customer account information.

1min

_tracking_consent

Used to store a user's preferences if a merchant has set up privacy rules in the visitor's region.

1y

_cmp_a

Used for managing customer privacy settings.

1d

c

Used in connection with checkout.

1y

cart

Used in connection with shopping cart.

2w

cart_currency

Set after a checkout is completed to ensure that new carts are in the same currency as the last checkout.

2w

cart_sig

A hash of the contents of a cart. This is used to verify the integrity of the cart and to ensure performance of some cart operations.

2w

cart_ts

Used in connection with checkout.

2w

cart_ver

Used in connection with shopping cart.

2w

checkout

Used in connection with checkout.

4w

checkout_token

Used in connection with checkout.

1y

customer_account_locale

Used in connection with new customer accounts

1y

dynamic_checkout_shown_on_cart

Used in connection with checkout.

30min

hide_shopify_pay_for_checkout

Used in connection with checkout.

session

keep_alive

Used in connection with buyer localisation.

2w

master_device_id

Used in connection with merchant login.

2y

previous_step

Used in connection with checkout.

1y

discount_code

Used in connection with checkout.

session

remember_me

Used in connection with checkout.

1y

secure_customer_sig

Used to identify a user after they sign into a shop as a customer so they do not need to log in again.

1y

shopify_pay

Used in connection with checkout.

1y

shopify_pay_redirect

Used in connection with checkout.

1 hour, 3w or 1y depending on value

shop_pay_accelerated

Used in connection with checkout.

1y

source_name

Used in combination with mobile apps to provide custom checkout behavior, when viewing a store from within a compatible mobile app.

session

storefront_digest

Stores a digest of the storefront password, allowing merchants to preview their storefront while it's password protected.

2y

tracked_start_checkout

Used in connection with checkout.

1y

checkout_session_lookup

Used in connection with checkout.

3w

checkout_prefill

Used in connection with checkout.

5m

checkout_queue_token

Used in connection with checkout.

1y

checkout_queue_checkout_token

Used in connection with checkout.

1y

checkout_worker_session

Used in connection with checkout.

3d

checkout_session_token

Used in connection with checkout.

3w

checkout_session_token_<<token>>

Used in connection with checkout.

3w

cookietest

Used to ensure our systems are working correctly

1m

order

Used in connection with order status page.

3w

identity-state

Used in connection with customer authentication

24h

identity-state-<<token>>

Used in connection with customer authentication

24h

identity_customer_account_number

Used in connection with customer authentication

12w

card_update_verification_id

Used in connection with checkout.

20m

customer_account_new_login

Used in connection with customer authentication

20m

customer_account_preview

Used in connection with customer authentication

7d

customer_payment_method

Used in connection with checkout.

1h

customer_shop_pay_agreement

Used in connection with checkout.

20m

pay_update_intent_id

Used in connection with checkout.

20m

localization

Used in connection with checkout.

2w

profile_preview_token

Used in connection with checkout.

5m

login_with_shop_finalize

Used in connection with customer authentication

5m

preview_theme

Used in connection with the theme editor

session

shopify-editor-unconfirmed-settings

Used in connection with the theme editor

16h

wpm-test-cookie

Used to ensure our systems are working correctly.

session

_Brochure_session

Used in connection with browsing through site.

-

checkout

Used in connection with Pay checkout on shop.app.

3w

signed_in

Used in connection with Shop login.

1y

user

Used in connection with Shop login.

1y

Reporting and Analytics

NAME

DESCRIPTION

DURATION

_landing_page

Track landing pages.

2w

_orig_referrer

Track landing pages.

2w

_s

Shopify analytics.

30min

_shopify_d

Shopify analytics.

session

_shopify_fs

Shopify analytics.

30min

_shopify_s

Shopify analytics.

30min

_shopify_sa_p

Shopify analytics relating to marketing & referrals.

30min

_shopify_sa_t

Shopify analytics relating to marketing & referrals.

30min

_shopify_y

Shopify analytics.

1y

_y

Shopify analytics.

1y

_shopify_ga

Shopify and Google Analytics.

session

customer_auth_provider

Shopify analytics.

session

customer_auth_session_created_at

Shopify analytics.

session

shop_analytics

Shopify analytics.

1y

unique_interaction_id

Shopify analytics.

10min

_shopify_uniq

Shopify analytics.

-

*_assignment

Shopify analytics.

-

ab_test_*

Shopify analytics.

-

cart_sig

Shopify analytics.

-

ki_r

Shopify analytics.

-

ki_t

Shopify analytics.

-

Additionally, we use pixels and tags from the following third parties, which may, in turn, place cookies.

Cookies Necessary for the Functioning of the Sites

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Cloudflare

Shopify uses Cloudflare Network as a Service for edge routing.

https://www.cloudflare.com/privacypolicy/

Reporting & Analytics

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Facebook Pixel

We use Facebook Pixel to help measure how users interact with our websites.

https://www.facebook.com/privacy/explanation

Google Analytics

We use Google Analytics to help measure how users interact with our websites.

https://policies.google.com/privacy

Google Tag Manager

We use Google Tag Manager to help manage analytics vendors.

https://policies.google.com/privacy

LinkedIn Insight Tag

We use LinkedIn Insight Tag to help measure how users interact with our websites.

https://www.linkedin.com/legal/privacy-policy

Pinterest Analytics

We use Pinterest Analytics to help measure how users interact with our websites.

https://policy.pinterest.com/privacy-policy

Snapchat

We use Snapchat to help measure how users interact with our websites.

https://snap.com/privacy/privacy-policy

Advertising

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Microsoft Advertising

We use Microsoft Advertising to deliver targeted advertisements to individuals who visit our websites.

https://privacy.microsoft.com/en-ca/privacystatement

Facebook Custom Audiences

We use Facebook Custom Audiences to deliver targeted advertisements to individuals who visit our websites.

https://www.facebook.com/policy.php

Google

We use Google Ads to deliver targeted advertisements to individuals who visit our websites.

https://policies.google.com/privacy

Social Media and Content

THIRD PARTY

DESCRIPTION

PRIVACY POLICY

Facebook Connect

We use Facebook Connect to allow visitors to our website to interact with and share content via Facebook’s social media platform.

https://www.facebook.com/policy.php

Twitter

We use Twitter to allow visitors to our website to interact with and share content via Twitter’s social media platform.

https://twitter.com/en/privacy

More Information

Hopefully, that has clarified things for you. As was previously mentioned, if there is something that you aren't sure whether you need or not, it's usually safer to leave cookies enabled in case it interacts with one of the features you use on our site.

However, if you are still looking for more information, then you can contact us through one of our preferred contact methods:

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